Reviews For Sport Clips Haircuts of La Mesa

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1 rating

Wow they really dropped the ball this time . I usually love sports clips for it's online check in. I always do it ahead of time, this experience was just awful. I did what I always do, which is check in online. It said I was next so awesome! I don't have to wait which is why I love online check in. I show up while Joanna and Christina were working and there was only one person there. No big deal I'll just wait maybe they're on break or something. 15 min go by no one has called me up yet. Which makes online check in redundant! I just walked away I hate having to just sit there while I already checked in, it says I'm up next, and there's no other person there.

Reply from Sport Clips Haircuts of La Mesa :
Hi Ricardo, Thank you for taking the time to provide us with feedback about your poor experience with us. I will make sure our manager is aware of the situation for training in better customer service. You are important to us, I hope you will give us another try. Regards, Chris Formo - Team Leader

1 rating

Our 1st time visit was 👎My 9 year old twin boys and I were going to get a haircut. They had a free haircut SDSU Kaiser permanente vouchers, we received while attending their summer b-ball camp sessions. Gift from them to the children attending. This was our first visit@sports clips. We waited for 20 minutes for haircuts. We asked if we could use vouchers. We did not notice, but they expired 6/30/19 and they said it was not valid. We were all shocked and they just said sorry and turn around and started vacuuming the floor. Boys and I decided to exit place disappointed. I will mention this to everyone on the b-ball team on what happened and have them decide if they want to take their children family to place.

Reply from Sport Clips Haircuts of La Mesa :
Hello C. C., thank you for your feedback. I feel bad that the coupons you had were expired. Please look for future promotions to help save your family money on haircuts. Your family is important to us, and we hope that you will consider visiting us again. Chris Formo - Team Leader

3 rating

I was very disappointed in the hair cut I got today. The stylist who cut my hair was new and I could feel here shaking while she cut my hair which made me uneasy. I didn't really like the cut I got, but I didn't want to make her feel bad as I found out later she had just started @ sportclips. When I got the MVP treatment she soaked my back in the sink and was afraid to touch my head and face with any type of power like a massage should be. I could she her counting and keeping track of how many times she was doing things and she even commented when another stylist interrupted her that she had lost count. I take my haircuts very serious as it is a direct reflection of my hygiene, it my hair looks bad, then I look bad. If I go back I will request a different stylist. More money than I am willing to spend on just a haircut.

Reply from Sport Clips Haircuts of La Mesa :
Hi Clay, thank you for your survey and feedback. I am so sorry about your most recent visit. We do guarantee our haircuts. Please contact me at slkformo@att.net so I can help schedule a reservice, right away. I see that you have visited Joanna, in the past. Her clients love her, and I know you will be happy with Joanna, as well. I recommend that you use our online check-in service to request Joanna and check yourself in before you arrive. I look forward to helping schedule your reservice with Joanna or one of our other senior stylists. Chris Formo - Team Leader

Rated 4.6 out of 5.0 based on 26 Client reviews

1
Ricardo A. | January 15, 2020 Overall Experience

"Wow they really dropped the ball this time . I usually love sports clips for it's online check in. "

1
C C. | July 10, 2019 Haircut

"Our 1st time visit was 👎My 9 year old twin boys and I were going to get a haircut. They had a free "

3
clay g. | June 26, 2019 Overall Experience

"I was very disappointed in the hair cut I got today. The stylist who cut my hair was new and I coul"

5
Chris F. | December 15, 2017 Service

"I had my haircut by Shaquira, yesterday, and she gave me one of the best skin fades I've ever had! "

5
Rich B. | November 14, 2017 Stylist

"Mackenzie is awesome! My haircut was just what I wanted and the mvp shampoo was so relaxing! I will "

5
Ben B. | November 14, 2017 Stylist

"Megan is amazing, always gives me the perfect haircut! Her Massage on the MVP is killer I almost fel"

5
Race H | June 15, 2017 Overall Experience

"The MVP is the best. Thank you!"

5
Dave H | June 15, 2017 Overall Experience

"Sport Clips La Mesa is the best... all of the stylists are super friendly and masters at their craft"

5
Patrick Dunn | June 15, 2017 Overall Experience

"Nicole is amazing!! Not only is she very personable and talkative which I love, but she does a great"

5
John B | June 15, 2017 Overall Experience

"Always a great hair cut experience at Sports Clips La Mesa. Nicole is the best of the best. "